We ship to over 200 countries...
Standard delivery is 2-3 days from the date of despatch - £2.99
Express delivery is 1 - 2 days from the date of despatch - £4.99
Next Working Day - £6.99 (Please note that the Next Working Day option is only available if all the items you are trying to order are in stock. Orders must be placed before 3pm Monday - Friday to be despatched the same day)
1 Hour Time Slots For Express & Next Working Day
For UK mainland orders placed via Express or Next Working Day services we mostly use DPD couriers who use DPD Predict. The great thing abut DPD Predict is that you'll be informed of the exact hour your order will be delivered via email and text message (so make sure you include you mobile number when you check out). So no more waiting about all day for your order to arrive.
And as an added bonus you can reply to the text or email to arrange delivery on the next day if the delivery doesn't suit.
To learn more about about DPD predict please click here.
We despatch Monday - Friday from 9.00am to 5.00pm. As mentioned above, Next Working Day orders must be placed by 3pm to be despatched that day.
Standard International method is suitable for all orders to be shipped outside the United Kingdom. ParcelForce Worldwide takes 3-21 days for delivery from despatch, dependant on location. Shipping prices are calculated on the size and volumetric weight of the goods contained in the parcel.
This shipping method is suitable for all orders to be shipped outside the United Kingdom. DHL Express takes 1-4 days for delivery from despatch, dependant on location. Shipping prices are calculated on the size and volumetric weight of the goods contained in the parcel.
All orders will be shipped as soon as all the items are available - subject to payment authorisation. We despatch orders Monday - Friday (excluding bank holidays).
Please Note. Where items on your order are out of stock the order will ship once all of the orders components become available. If you would rather not wait for the remainder to come in to stock, we advise that you place a separate order for these items.
If you would like us to ship to an alternative address rather than your registered billing address, simply tick the box (when you are checking out) and complete the address details.
Please Note. International orders can only be shipped to the billing address and PO Box addresses may not be accepted. For UK registered credit/debit cards we can only ship to addresses within the UK. Unfortunately for PayPal users and overseas customers we can only ship to your registered billing address. These restrictions are online fraud prevention measures issued by the banking community and are beyond our control, sorry.
Yes, when we despatch your order we will email you with the tracking details
Yes, as a general rule the courier will require a signature on delivery.
However, if your order is small, light and inexpensive, and you choose to have it sent to you via our standard service, it may be delivered to you via Royal Mail 2nd Class post and may therefore be delivered with your normal mail.
Yes of course, if you live locally and want to pop into the shop to pick up your order that's fine.
Just select "collection" as your delivery option when you checkout and we'll email you when we've picked it and it's ready for collection.
Our store is located at:
5 Jubilee Way
For more information and detailed directions please see our shop website - www.thesimplygroup.com
If your delivery county is inside the European Union then your order will be subject to VAT.
For exports to countries outside the EU although these are exempt from VAT you may be required to pay import duties by your government, you will be notified by the courier that delivers your goods if this is the case.
Some countries (including but not limited to Israel, Norway, Switzerland and Turkey) do not impose import duties on products shipped from the EU, however in some cases you may be required to pay a local sales tax; you will be notified by the courier that delivers your goods if this is the case.
We deliver to many popular destinations such as the United Kingdom, United States, Ireland, Japan, Germany, Scandinavia and France. For a comprehensive list click here.